FAQs

  1. What is Otakuzon?
    Otakuzon is your online store for anime-inspired apparel and accessories, celebrating anime culture.

  2. How do I place an order?
    Browse our collection, choose your favorite items, and complete your purchase at checkout.

  3. What payment methods do you accept?
    We accept major credit/debit cards like Visa, Mastercard, American Express, and Discover.

  4. How can I track my order?
    After shipping, you’ll get a confirmation email with tracking details to follow your package.

  5. What is your return policy?
    Returns are accepted within 30 days for items in original condition. See our return policy for details.

  6. Do you offer international shipping?
    Yes, we ship worldwide! Costs vary by location.

  7. How can I contact customer support?
    Email us at support@otakuzon.com during business hours: Mon-Sat | 9:30 AM – 6:30 PM (GMT).